Help center

Lumera is a directory of verified wedding suppliers across the Philippines. Search by category and city, shortlist the ones you like, and send an inquiry directly to the supplier through the platform.

Every supplier listed has been reviewed by our team before being marked as verified, so you start from a vetted shortlist instead of unfiltered listings.

Open Find suppliers, pick a category (venues, photo & video, planning, and more), then narrow by city or province. You can also browse the map view to see suppliers around a specific area.

On any supplier’s profile, use the inquiry form to share your wedding date, location, and a short message. The supplier will receive it in their Lumera inbox and can respond with a quote.

You’ll need a free Lumera account to send inquiries so the supplier knows who they’re replying to.

Verified suppliers carry a Lumera Verified badge on their card and profile. We check business documentation and identity before granting the badge — see the verification section below for details.

Quoted means the supplier has sent you a quote with pricing and terms. Review it on the inquiry page and reply if you have questions.

Booked means the supplier has confirmed your event — you’re locked in for the date and the coordination phase begins.

Yes. After you send an inquiry, you and the supplier get a real-time message thread on the inquiry page — with typing indicators, seen receipts, and online presence so you can tell when they’re reading.

The inquiry form is just how the conversation starts; everything after that happens in the thread.

Once your inquiry is marked Booked, a “Leave a review” option appears on the inquiry page. Pick a rating from 1 to 5 stars and optionally add a short note — only couples who booked the supplier through Lumera can review them.

Your review feeds the supplier’s average rating shown on their card and profile.

Yes. Searching, shortlisting, and sending inquiries are completely free. You only pay the supplier directly for their services — Lumera doesn’t add a fee.

Open My plan and scroll to the Danger zone at the bottom. Click “Delete my account”, type DELETE to confirm, and submit. A 30-day grace period applies — you can cancel from the same page any time within that window. After the grace period, your profile, shortlist, and personal data are permanently removed in line with the Philippine Data Privacy Act (RA 10173).

Start at Create supplier account. After you fill in your business details and portfolio, your profile enters our verification queue before going live.

New inquiries land in your supplier inbox. Open the inquiry, send a quote with your pricing and terms, and the couple gets notified. Quick response times help you book more couples.

Once a couple confirms and you’ve agreed on the date, mark the inquiry as Booked from the inquiry detail page. The event date is then auto-blocked on your availability calendar so you don’t double-book.

Three things move the needle most: a complete profile (clear pricing, packages, full About section), a strong portfolio with recent work, and fast response times to incoming inquiries. Couples shortlist suppliers who feel responsive and prepared.

Yes — listing your business, receiving inquiries, and managing bookings are free during our launch phase. Paid plans with extra visibility and tools are planned later; you’ll always have advance notice.

Go to Settings and scroll to the Danger zone at the bottom. Click “Delete my account”, type your business name to confirm, and submit. A 30-day grace period applies — you can cancel anytime during that window from the same page. After the grace period, your public profile, portfolio, and personal data are permanently removed. Booking records are retained in anonymised form for legal and tax compliance.

Lumera is a marketplace for verified wedding suppliers in the Philippines. We started with weddings because every decision matters there — and the existing options leave couples piecing trust together from Facebook groups and word of mouth. Learn more.

We’re actively expanding our supplier network across the Philippines. The fastest way to see live coverage is to browse the directory and filter by your city or province. Don’t see your area? Email us — we prioritise expansion based on demand.

Email support@lumera.com.ph. We aim for a first response within 24 hours, faster for urgent account or booking issues.

We follow the Philippine Data Privacy Act (RA 10173). Verification documents are stored privately and shared with no one. The full details are in our Privacy policy.